Terms of Service

2.1 Access to the Service is by invitation only. Company accounts are created by Logidex on behalf of the Client following execution of a service agreement or payment of applicable fees.

2.2 You are responsible for maintaining the confidentiality of your account credentials. You agree to notify us immediately at morgan@logidex.io if you become aware of any unauthorized use of your account.

2.3 You are responsible for all activity that occurs under your account, including actions taken by employees or other users you invite to the platform.

2.4 You must be at least 18 years old and have the legal authority to enter into these Terms on behalf of your organization.

3.1 Fees for the Service are established at the time of account setup and communicated to you directly. All fees are stated in U.S. dollars.

3.2 Payments are processed by Stripe, Inc. on our behalf. By providing payment information, you authorize Stripe to charge the applicable fees to your payment method on the agreed billing schedule.

3.3 All fees are non-refundable unless otherwise agreed in writing. We reserve the right to modify pricing with at least 30 days written notice.

3.4 If payment fails, your account may be suspended. Continued access to the Service is contingent on your account remaining in good standing.

3.5 For billing questions or disputes, contact us at morgan@logidex.io.

4.1 You agree to use the Service only for lawful business purposes and in accordance with these Terms.

4.2 You are solely responsible for the content of documents you upload to the Service, including ensuring you have the legal right to upload and process such documents.

4.3 You agree not to upload documents containing information subject to heightened regulatory protection (including but not limited to protected health information under HIPAA, classified government information, or material subject to attorney-client privilege) unless you have independently verified that such use is permissible.

4.4 You agree not to use the Service to:

• Upload or distribute content that is unlawful, harmful, or violates third-party rights
• Reverse engineer, copy, or attempt to extract the source code of the platform
• Circumvent any security or access controls
• Use the platform in any way that could damage, disable, or impair its operation

4.5 You are responsible for ensuring that your employees and other invited users comply with these Terms.

5.1 How AI Processing Works. The Service includes an AI-powered chat interface that allows users to query the content of uploaded documents. To provide this functionality, documents you upload are transmitted to and processed by third-party artificial intelligence services, including OpenAI, L.L.C. (“OpenAI”). By uploading documents to the Service, you acknowledge and consent to this processing.

5.2 No Accuracy Guarantee. AI-generated responses are provided for informational and convenience purposes only. Logidex makes no representation or warranty regarding the accuracy, completeness, or reliability of any AI-generated output. You should not rely solely on AI responses for compliance decisions, legal matters, or any other purpose where accuracy is critical.

5.3 No Industry-Specific Compliance. The Service is not certified as compliant with any industry-specific regulatory framework, including but not limited to HIPAA, SOC 2, FedRAMP, FMCSA regulations, or any other sectoral compliance standard. It is your responsibility to determine whether the Service is appropriate for your industry and use case.

5.4 Document Content. You retain ownership of all documents you upload. Logidex does not use your document content to train AI models or for any purpose other than providing the Service to you.

7.1 You retain all ownership rights to documents and content you upload to the Service.

7.2 Logidex retains all ownership rights to the platform, software, design, and technology underlying the Service.

7.3 By using the Service, you grant Logidex a limited, non-exclusive license to host, store, and process your content solely as necessary to provide the Service.

9.1 Logidex provides the Service on an “as available” basis. We do not guarantee any specific level of uptime or availability and are not liable for any downtime or service interruptions.

9.2 We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time with reasonable notice where practicable. We will not be liable to you for any modification, suspension, or discontinuation of the Service.

13.1 These Terms remain in effect for as long as you maintain an account with the Service.

13.2 Either party may terminate the relationship upon written notice. Logidex may suspend or terminate your account immediately if you materially breach these Terms.

13.3 Upon termination, your access to the Service will cease. You are responsible for exporting any data you wish to retain prior to termination. Logidex is not obligated to retain your data following termination.

16.1 Entire Agreement. These Terms, together with the Privacy Policy, constitute the entire agreement between you and Logidex regarding the Service.

16.2 Severability. If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

16.3 Waiver. Our failure to enforce any right or provision of these Terms will not constitute a waiver of that right or provision.

16.4 Assignment. You may not assign your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations without restriction.